Description: Itil Intermediate Operational Support &, Paperback by Pelle R Stock, ISBN 9401801487, ISBN-13 9789401801485, Brand New, Free shipping in the US ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service learn You get a deeper understanding of the part of the ITIL framework related to the enforcement of IT service operation. This course is designed for individuals who require a deep understanding of Operational Support and Analysis functions and processes and how they may be used to enhance the
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Book Title: Itil Intermediate Operational Support &
Author: Pelle R Stock
Language: english
